Charles E. Ware & Son

Architectural Services

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Website | 01392 430311
Unit 88, Basepoint Business Centre, Yeoford Way, Marsh Barton, Exeter EX2 8LB, UK

Opening Hours:
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


Area Served:
Within 4 miles (6.4km) of Unit 88, Basepoint Business Centre, Yeoford Way, Marsh Barton, Exeter EX2 8LB, UK
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Google Rating: 3.3 out of 5 stars (3 total ratings)

Paul nery
1 Star
This is not a good firm. I would never use them again. They were requested to submit a planning application for my company in Torquay to build an extension. During this time, the planners were delayed feeding back (which is quite common at the moment). However, the reason this firm is just awful is that they don't reply to you and they forget the things you ask for in the design specification stage. The main architect we used just ignores emails and is never available on the phone. I have sent him numerous emails. He doesn't reply. I phone and he's out-of-office. My colleagues phone - they can't get him either. Several times, when I have finally spoken to him after 3-4 weeks, he's nice enough and he promises to improve - but doesn't. This has gone on for ages. During the design phase, he 'forgot' to include the rear extension in his pre-app planning submission . So now we've submitted something that will be about 70% of what we actually wanted feedback on. I am regretful that I chose to engage this firm. Their customer service is abysmal. Their attention to detail is lacking. The only good thing is the price - but you get what you pay for. In my opinion, if you want to do design, you want someone who will keep you in the loop the whole time. And who won't forget things you ask for. Find someone reliable!
Wednesday 11th May 2022
annette everett
5 Star
Charles E Ware were the appointed architects for our exciting Waterside Apartments project. From the moment, they were appointed they were true professionals taking us through each stage of the process with clear and timely communication. Issues were dealt with expeditiously and efficiently and we were kept informed at all times. From start to finish, we have been delighted with the service provided and the ongoing support we have received with this exciting new project. We would highly recommend Charles E Ware and we would definitely use their services again. Mrs. Annette Everett. Manager RCH Dawlish
Friday 21st September 2018
Jonathan Firmin
4 Star

Friday 11th August 2017